Frequent answer and question📃
What kind of payment do you accept?
We accept all kind of payment method approved and authorized by Bangladesh Bank. You can visit our payment methods page!
How do I get my Ticket?
Once you confirm your preferred ticket you will get an SMS and Email containing your Ticket information.
Can I change the name on my ticket?
All reservations must be made in the EXACT name of the person traveling – no nicknames. For international travel, the name on the reservation must be EXACTLY as it appears on the traveler’s passport.
Can I make a reservation over the phone?
Our experienced experts are always available to assist you if there is anything that is not addressed in these FAQs. If you need to speak with a travel consultant, call us 24 hours a day seven days a week at +8801733339705
Can you book a domestic flight
Yes, we provide both domestic and international flight services. Please let us know your travel plan to assist you in finding the preferred flight with Zaara.
How do I apply for refund/cancellation
Yes, you can reach us through Customer Support or send an email to info@zaara.com.bd or call us +8801733339705
May I have a hard-copy receipt sent by post?
We don’t send hard copy receipts by post. We will email your booking details and confirmation to you. Alternatively, you can come to our office for a hard copy of your purchase, and we will provide the hard copy to you.